FAQs

What payment methods do you accept?

We happily accept most traditional forms of payment including Visa, Mastercard, American Express, Discover, and Paypal.

How is my private information kept safe?
Your credit card information is safely and securely encrypted while you place your order and is not stored in our system, so you can shop worry-free. All of your private information is backed and secured by GeoTrust's highly reliable SSL encryption program. In addition, Akamai Security checks our system daily for any possible potential hackers.

Cancellations
You may request a cancellation within 24 hours of purchase. Otherwise, you will receive a partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.

Do you ship internationally?
We ship worldwide.

How do I track my package?
You can check on the status of your order at any time by going to the following link: Track Order.
You can also reach out to our customer support desk at support@candybrush.com to ask questions anytime.

How long does it take for an order to arrive?
Once shipped, your order will arrive within 5 to 10 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 25 business days, depending on how fast customs clearances take place and due to having multiple warehouses overseas.

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